Enhancing inclusion in mobile-enabled risk communications: Lessons from South Africa

Early warning systems and effective risk communications are critical to disaster risk reduction, enabling timely actions that can significantly mitigate loss of life and economic damage. To maximise their impact, risk communications must be inclusive – accessible, comprehensible and actionable to all.

This research focuses on how mobile-enabled risk communications about weather hazards can be more inclusive. Using South Africa as a case study, the research uses a human-centred design approach to assess the accessibility and effectiveness of current mobile risk communication methods among marginalised populations.